Technology Department Mission

Support and empower the educational community with technological solutions that allow members to succeed and enhance teaching and learning.

Technology Department Vision

Expand educational potential by providing the necessary tools and opportunities for students and educators to be successful now and in the future.

• Technology Guides and Tutorials

  • Student Responsible Use Guidelines (RUG) for Technology

• Communicate with the Tech Department

  • Submit a Technology Help Desk Request

Self Service Password Reset

Canvas - How to Login and Fix Login Problems

Canvas - Fix Student Google Drive Access Errors

Classlink - How to Login and Fix Login Problems

Need help? There are two main ways to get Technology Help.

Join a live online session during school hours.

The Technology Department has launched a new Virtual Helpdesk offering ACSD#1 faculty and staff quick and easy access to live help.

How To join a live session:

1: Login to ACSD#1's ClassLink

2: Navigate to the "District Resources" folder

3: Choose the icon "Tech-Help Live Session"

4: Click on a Technicians Name (A small app will download. Run the app)

5: Accept the permission from the app.

6: Chat with a live tech and describe your issue.

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Submit a Ticket/Work Order for Technology Help

Submit a Ticket online and ACSD#1 Technicians will assist you.

How to Create a Help Ticket Request

1: Login to ACSD#1's ClassLink

2: Navigate to the**"District Resources" folder**

3: Choose the icon**"Tech-Submit Help Ticket"**